Employment History
Associate Professor - Information Technology
¨ Taught courses in Access,
Excel, PC Networking, Data Communications, Visual Basic, Linux, Systems
Analysis & Design, Practicum, Presentations, Logic, COBOL, e-Business
Programming, and Introduction to Computers.
Project Management Consultant
¨ Managed outsourced desktop
support personnel at Bank One, Ohio Health, and AK Steel.
¨ Project leader on Windows
2000 implementation within SARCOM.
¨ Project consultant to Greif
Bros. on Help Desk transition to SARCOM.
Director of End User Computing
¨ Managed the company
training, Intranet, personal computer, and security functions.
¨ Performed Project Manager
role on a $1.7M conversion of 350 Macintoshes to PCs.
¨ Managed a $4.5M budget with
a staff of 5 internal persons and 14 contractors.
¨ Upgraded 1800 PCs to Office
97 from Office 95.
¨ Implemented automated
software distribution, remote control, and hardware/software inventory of PCs
within the company.
¨ Managed Sarcom, Inc of
Columbus who supported the PC hardware and software with 10 on site agents and
the Sarcom Customer Response Center (CRC) help desk in Columbus. This help desk processed over 1000 user
support calls per month supporting 2000 PCs.
¨ Managed the End User
Reporting function, with tools such as SAS, FOCUS, and Impromptu.
VMS,
MVS, Microsoft NT, Mac OS, Windows 95, Windows NT, Office 95 & 97, Access,
Seagate Desktop Management Suite, Outlook, Exchange.
Programmer, Analyst, Project Leader, Supervisor of Production Support, General Manager of Systems, Director of Computer Support, Administrative head of the Duvall Data Center.
¨ As General Manager of Systems,
I managed a staff of approximately 40 application specialists who had
responsibility for implementing and supporting major systems such as the
Purchasing Inventory Management System from American Software, Steel Caster
Scheduling, and Allenport plant material tracking.
¨ Performed project leader
function on several system implementations, including Benwood and Yorkville
plant order entry systems, corporate pricing system, and Martins Ferry plant
shipping system, to name a few.
¨ As Supervisor of Production
Support, I managed a staff of 5 people and was totally responsible for
maintaining the production environment of 134 application systems, which
included several thousand programs.
¨ As Director of Computer
Support I managed a staff of 10 and established the personal computer network
within the company, which eventually grew from 50 to 1000 PCs running on a
Novell network, accessing mainframe and distributed manufacturing systems, and
serving software to the user community.
I had responsibility for end user computer training and reporting tools,
such as SAS. I developed the company
internal help desk for desktop systems and implemented a software package
called Utopia to manage help desk calls.
¨ Wrote several hundred
programs (mostly in COBOL) while performing the programmer function.
COBOL, Culprit, SAS, IMS DB, MFS, MVS, VMS, DB2, RDB, Novell 3.12 &
4.0, NetWare for SAA, Wang, Windows 3.11, Lotus, and WordPerfect.